Or:
: High latency, cross-domain mismatches, closed firewalls, or strict router timeouts drop the connection packet before the Autodesk Network License Manager (LMTools) can validate the request.
in Autodesk Moldflow Insight generally indicates that the solver (Insight) is unable to obtain a required license to run the analysis . While "exclusive" specifically often refers to an environment where a license cannot be shared or is blocked by an existing process, the 99998 error usually stems from configuration gaps between the user interface (Synergy) and the solver (Insight). Quick Troubleshooting Checklist autodesk moldflow error 99998 exclusive
The “Exclusive” Nightmare: Diagnosing and Fixing Autodesk Moldflow Error 99998
Before you submit a support ticket to Autodesk, run this 60-second drill: Resolve "Exclusive" or Token Flex Issues If you
Use the (found in the Windows Start Menu under Autodesk Moldflow Insight) to re-select your license level (Standard, Premium, or Ultimate) and point it to the correct server. Server Mismatch
If none of the above works, collect these files and open a support ticket: ensure they are properly comma-separated. 4.
If you are using multiple servers, ensure they are properly comma-separated. 4. Resolve "Exclusive" or Token Flex Issues
If you are still receiving this error, it is recommended to check the to see if other users are reporting similar server-side issues. If you can tell me: Which version of Moldflow you are using (e.g., 2025, 2026)? Are you using a local or network license? Is this affecting just one user or the whole team? I can provide more specific troubleshooting steps.