This issue is often mistakenly attributed solely to the "Acer" driver. In reality, the driver behind it ( hidclass.sys ) is a core Microsoft system file. The "Acer Incorporated" label often indicates that Acer has simply repackaged and certified a version of this Microsoft file for their specific hardware. An Acer user on a community forum used a third-party tool and confirmed, "apparently it was a driver made by Microsoft, not Acer".
If the troubleshooter fails, the most direct method is to manually reset the driver.
To track the evolution of the driver you are dealing with, here is a list of official Acer HIDClass driver updates found in the Microsoft catalog. Note that versions 1.0.0.10, 1.0.0.11, and 1.0.0.13 have been documented by Microsoft: acer incorporated hidclass 10010
Let’s move from simple to advanced solutions.
Check the box next to .
You will likely see strings like:
This driver update fine-tunes how peripheral input hardware communicates with the Windows operating system. This issue is often mistakenly attributed solely to
If the driver caused immediate instability, Windows preserves the previous, working file version so you can revert back instantly. Right-click the and select Device Manager . Scroll down and expand the Human Interface Devices section.